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Shipping & Returns

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All item shipped within 48hrs ...Worldwide

All orders are shipped within 48hrs. Most items posted within the UK will require a signature from Royal Mail. 

If you are unavailable you will be carded. This is your responsibility to arrange redelivery or collection from your local Royal Mail depot.

 

CANCELLATION AND RETURNS POLICY

1.1 Should you wish to cancel your order before we have dispatched the goods to you, this is fine.

 

1.2 All items are made to order.

In the interest of the environment and waste refunds will only be issued if arrived faulty and not in the event of incorrect models ordered up to 28 days from the receipt of the ordered goods.

The cost and responsibility of returning goods to us shall be borne by you.

 

1.3 You must notify us of any order cancellations, in writing, either by post or email, prior to returning any items. This should be posted to us. sales@essexappliances.co.uk

 

1.4 You are responsible for the safe return of any damaged goods - we would strongly recommend obtaining a certificate of posting. We cannot accept responsibility for returned goods that are delayed or lost in transit. Upon safe receipt of the goods, unused and in their original but damaged condition, we will give you a full refund of the amount paid for the goods, or an exchange credit as required.

 

1.5 The rights to return the goods to us as referred to in clause 1.2 will not apply in the following circumstances: The goods have been damaged by you or are not in their original state. This includes spare parts that show obvious signs of having been fitted or used. Such parts cannot be returned for refund. The provision of this clause 1.5 does not affect your statutory rights.

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Catering stickers

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